Changelog
Follow up on the latest improvements and updates.
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📣 We are excited to introduce this tool dedicated to empower HQ teams in handling special cases and emergencies related to supply orders.
## Key Features and Benefits
- 1️⃣ Centralized Order Management: Access all kitchen orders from validation to receipt in one place, making it easy to track and manage the entire order lifecycle.
- 2️⃣ Order History Analysis: Leverage powerful analytical tools to analyze order history and identify any issues or bottlenecks in the process. Gain valuable insights to optimize your supply chain operations.
- 3️⃣ Manual Order Actions: Take manual actions to send orders regardless of the situation or urgency. With the Orders Management Back-Office, you have full control and flexibility over your order fulfillment process.
Scope is still limited to Transgourmet orders
and more method will be added soon to handle other hubs.To learn more about how to manage supply orders :
We are happy to announce the launch of a new and simplified version of our Refunds management system here.
Customer refunds requests from the different platforms and their contest by restaurant owners are time consuming and complex to manage.
We've tried to make this process smoother and faster :
- Automated contest for Deliveroo: Our technology allows for automatic contestation of each refundmade on Deliveroo only. If the refund contestation is unsuccessful, restaurants can make a second manual contestation within a maximum of 7 days.
- One place for all refunds charged to the restaurant: Refunded orders charged to restaurants will be displayed on Astro, for you to contest them if necessary here. Deliveroo auto-contest that fail appear on it as well
- Easy communication with Taster support: To contest a refund request, simply send the request to Taster support via chat from Astro. Make sure to include a photo of the contents of the order and the receipt, along with the order number, date, and the brand and platform involved.
- Detailed financial results: Restaurant can get the detail of each refund request or contest in their revenue invoice
To learn more about how to effectively manage refund requests and contest fraudulent claims, check out our detailed documentation here :
In our series of improvements to the menu manager, here is the latest change to be published. There is 2 major changes:
1️⃣ New interface to add a modifier group to a menu
2️⃣ We added a modifier group library & give you the ability to delete unused modifier groups on a menu
🎯 Goal is to make it easier to re-use modifier groups and to find the relevant one
👉 Detailed changes
- It is now possible to add multiple modifier groups at once
- We have improved how we display modifier groups so you can easily find the right one
- Operational names are not required anymore for modifier groups
- It is now possible to delete a modifier group on a menu
Access documentation here :
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🎉 Congrats to Guillaume, Gordon, Charles & Natasha for this feature !
We've published a new interface for adding items to a menu in the menu manager.
🎯 Goal is to make it easier to re-use articles and to find relevant articles.
👉 Changes
- Ability to add several items at once
- Ability to filter items by category to easily find relevant items
- We now display items by their operational name, so you can easily find the right item.
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🎉 Congrats to Guillaume, Gordon, Charles & Natasha for this feature !
2 new changes on the Menu Manager are now released. As usual, documentation is accessible here 🇫🇷 FR doc & here 🇬🇧 En doc
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Find a brief recap of what's new here 👇
1️⃣ New layout of Menus to improve legibility & ability to check that everything is OK
Menu layout is now divided into 3 tabs :
- Menu on which you'll find the current menu
- Items on which you'll find a recap of all the items used in the menu. You can now see if these items are shared amongst other concept to make sure your menu is correctly configured.
- Modifier groups on which you'll see the list of modifier groups that have been created for this menu
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2️⃣ New item library to allow you to archive unused items
It is now possible to archive items that are not used anymore on the menu. This will make easier the action of choosing which items to add to the menu by not seeing unused items anymore, as well as improving global performance of the interface.
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🎉 Congrats to Guillaume, Gordon, Charles & Natasha for this feature !
Today we present 2 important changes on the Menu Manager we have just released. The goal is to help you set up Meal Deals & modifier groups in an easier way with a simple interface.
1️⃣ New Kitchen Display Settings
Previously, the way items were displayed on the OneTablet depended on the item type (Combo, Combo-group, Main, Side, Modifier...).
We have made significant changes & it is now possible to choose precisely how products will be displayed on the OneTablet right from the Menu Manager with a visual interface. It is now possible to :
👉 Choose if the name of a Meal Deal or a modifier group is displayed or not on the OneTablet & ticket
👉 Choose if modifier groups are indented or not below a parent item
👉 Item Tags are now only used to order items on the OneTablet
Everything is detailed in the documentation :
- 🇫🇷 FR version
- 🇬🇧 EN version
2️⃣ Preview how items will be displayed on the OneTablet
It is now possible to preview how an item will be displayed on the OneTablet, based on the kitchen display settings you have chosen.
Switch to
test mode
on the Kitchen Display Setting tab of the menu manager, and see how your item will be displayed on the OneTablet & its price on the ticket.Everything is detailed in the documentation :
- 🇫🇷 FR version
- 🇬🇧 EN version
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🎉 Congrats to Guillaume, Gordon, Charles & Natasha for this feature !
Hi everyone,
Today, we're introducing some important improvements on "Delivery check follow-up."
We saw that ensuring products are delivered correctly can save several hundred euros a month, but the task sometimes gets forgotten or poorly carried out due to other pressing issues. Our new feature is designed to help alleviate this problem.
**With "Delivery check follow-up", you can monitor your kitchen(s) and ensure that you're not missing out on potential savings.**
The tool allows you to compare yourself to the network and the standards recommended by Taster, helping you better understand your performance.
Remember, a well-organised kitchen that manages to control its deliveries and report the follow-up in 95% of cases almost guarantees that there will be no financial loss.
You can access the feature
from the One-board hereYou can have
a look here **to know more about how to use the feature
**
As partners order 80% of the time products that are associated to brands they operate, we're filtering by default when arriving on my basket
We've added the supplier schedule and additional info that are useful for the kitchens to manage their relation with the supplier :
- The account code of my kitchen that I can give to the supplier if he needs it to identify me
- The delivery schedule to when I can be delivered and when I need to place order at latest
- The billing method to know if taster or the supplier is billing me
- The rules defined by the supplier to take into account my claims
We've moved the date picker closer to the basket validation button as partners sometimes forget to check the delivery date before validating it
The new version of invoices is rolled out to facilitate management of multiple source of invoices.
📄 Supplier invoices (Transgourmet, Raja) will be available and more suppliers will be integrated in the future
📈 Aggregated foods costs will be displayed to make it easier to track a larger number of invoices
⬆️ You will be able to share this page with your accountants.
👀 You will be able to find the orders and reception controls linked to these invoices.
For more details on how it works 👇 :
English Version Below
🇫🇷 Version Française
Une nouvelle version de la borne de commande vient d'être publiée, avec des améliorations sur la stabilité de connexion & la gestion d'erreur.
Les nouvelles fonctionnalités sont :
✅ Meilleur suivi du statut de connexion de la borne grâce à un suivi de la connexion au TPE
✅ Page de paramètre accessible depuis la page d'accueil des restaurants & sécurisée avec un code
✅ Détection des déconnexion automatique & affichage d'un message d'alerte le cas échéant
Retrouvez la documentation juste ici
Comment accéder à la nouvelle page ?
- Sur la page des restaurants, cliquer sur l'icône d'engrenage en haut à droite
- Entrer le code 07139
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🇬🇧 English Version
A new version of the ordering kiosk has been released, with improvements to connection stability & error handling.
The new features are:
✅ Improved monitoring of the kiosk's connection status thanks to monitoring of the connection to the TPE
✅ Settings page accessible from the restaurant home page & secured with a code
✅ Automatic disconnection detection & display of an alert message if necessary
Access documentation here
How do I access the new page?
- On the restaurants page, click on the gear icon in the top right-hand corner
- Enter the code 07139
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